Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

1. Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Name and contact information (phone number, email address, mailing address)
• Delivery and project location addresses
• Payment information (processed securely through third-party processors)
• Project details and concrete specifications
• Communication records (phone calls, emails, messages)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Device information (mobile, desktop, etc.)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling concrete delivery orders
• Scheduling U-Cart rentals and deliveries
• Communicating about your orders, deliveries, and services
• Providing customer support and responding to inquiries
• Processing payments and managing billing
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted contractors and delivery partners who help fulfill your orders
• Payment Processors: With secure payment processing companies to handle transactions
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Safety and Security: To protect our rights, safety, or property, or that of our customers

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertising
• Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases with access controls
• Regular security assessments and updates
• Employee training on data privacy and security

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and fulfill orders
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

Customer information is typically retained for 7 years for business and tax purposes.

7. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your information
• Withdraw consent where applicable

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to request deletion of personal information.

11. SMS/Text Messaging Opt-In

By providing your mobile phone number and opting in to receive text messages from Curb Cart Concrete, you consent to receive SMS/MMS messages related to:

• Order confirmations and delivery updates
• Scheduling reminders and notifications
• Customer service communications
• Promotional offers and discounts (if you opt in to marketing messages)

Message Frequency

Message frequency varies based on your interactions with us. Typically, you may receive up to 5 messages per week related to active orders, and up to 4 marketing messages per month if you have opted in to promotional communications.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to any messages you send or receive. Curb Cart Concrete is not responsible for any charges from your wireless provider.

Opting Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us at (801) 946-7434 or [email protected].

Help

For help with our text messaging program, reply HELP to any message or contact us at (801) 946-7434.

Consent

Consent to receive text messages is not a condition of purchasing any goods or services from Curb Cart Concrete. You may choose to opt out at any time without affecting your ability to use our services.

12. Mobile Information Sharing

We do not share, sell, rent, or otherwise disclose your mobile phone number or any information collected through our SMS/text messaging program to third parties or affiliates for marketing or promotional purposes.

Your mobile information may only be shared in the following limited circumstances:

• Service Delivery: With our SMS service providers solely for the purpose of transmitting text messages you have consented to receive
• Legal Compliance: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of Curb Cart Concrete, our customers, or the public

All third-party service providers who have access to your mobile information are contractually obligated to maintain the confidentiality and security of that information and are prohibited from using it for any purpose other than providing services on our behalf.

13. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Questions About This Policy?

If you have questions about our privacy policy or how we handle your information, please contact us:

Phone: (801) 946-7434
Email: [email protected]
Address: 4758 S. Commerce Drive, Murray, Utah 84107